eBay and the AI assistant

I don’t have a mailbox. Haven’t had one in 30 years. But, the USPS rents out little boxes for those of us who don’t trust a tin can half a mile from the house. However, recently eBay told me I would never get paid as a seller if I didn’t provide a physical address. So, I gave them a friend’s address. I still ship stuff from the post office, and I still receive stuff there. However, I recently sold a pair of pants to a chick in New York, and they didn’t fit. She wanted to return them, which is not smart, considering that she had to pay shipping both ways. However, when she returned the pants, they ended up with my friend, and not the post office. So, I tried to change the address on eBay, and eBay won’t let me use the post office. So, I decided to chat with eBay. Here’s what I got from the Assistant:

Hi Pamela! I’m eBay’s automated assistant. I can help with any issues you might have, or connect you with an agent.

We may analyze this interaction to enhance the quality of our customer service, including by using artificial intelligence.

I see you were on our article, How to handle a return request as a seller. Let me know if you need help with this or something else.


Something else

Assistant

Something else

Since you didn’t see what you needed, please rephrase how I can help.

Assistant

I have a problem with my return address. I get all of my mail at a post office box, and eBay lets me ship from that address, but the return had to go to a physical address. I want returns to go to the post office.

If tracking details show your return is going to the wrong address, ask the carrier to reroute the delivery.

In cases where the seller provides an incorrect address, you may be covered by eBay Money Back Guarantee. Otherwise, you may be responsible for the item. Learn more- Return shipping for buyers

Manage returns and cancellations 


eBay Money Back Guarantee 

Assistant

So, you want me to use something other than eBay.

eBay Plus is a membership program for buyers and sellers in Australia and Germany.

Assistant

Wow. I’m glad you are not a human. I would be seriously worried about you.

Payment errors may happen for a few reasons. Select an option below to get started:

Payment declined


Payment pending error


Help with gift cards or promotions

Assistant

Done for now

All of the items other than books are de-listed. I seldom get returns on books, so I will leave those for a while.

Where do you readers sell your unwanted items? Or do you?

Body Suit by Suzanne Hagelin

Titles are important, as is the case with this trilogy opening novel’s title, but I almost didn’t read this one. Body Suit? Sounds like a fashion mistake from my youth. Once I began, the narrative style didn’t grab me from the outset, as the point-of-view characters switched back and forth between a soon to be indentured servant/colonist and a rather prissy seller of space suits. Hold on, y’all, because it gets better! Or maybe the author’s style grew on me. Anyway, the switching back and forth continues as the two-fold adventure develops, but each character fleshes out so well that I genuinely enjoyed each character’s time as POV.

The purchaser of the body suit, Silvariah Frandelle, initially travels to a space station called Guam, where she learns both how to navigate being a servant (called a Contractor in the book) and how to use the fancy body suit of the title, and then to Mars, as a miner at the new Resnik colonial facility. Back on Earth Walter Cuevas, who sold the suit for far less than its MSRP in exchange for some tips on how the suit performs, learns to act on the suggestions that the business savvy Sil Frandelle communicates to him. His fortunes grow by leaps and bounds as Sil helps him get lucrative advertising deals, then offers tips on which stocks to purchase based on her observations while in space.

Both Sil and Walter must deal with Artificial Intelligence entities, too. Sil is introduced to the Companion while on Guam, and the AI is also present with her on Mars. The Companion is really her Taskmaster, but the programmers chose a more benevolent title for the AI, as its job is multifunctional, assessing (or perhaps spying on) her, while also directing her industrial activities on behalf of those who own her contract. Walter, as he grows more wealthy entrusts Daisy, a personal assistant AI who is styled as a young female human, to assist him in his business matters as well as being a loyal and undemanding companion, unlike his ex-wife. But, like any program, even a personal assistant can be hacked….

There are almost too many minor characters to keep straight, quite a bit of action, and sufficient suspense to keep the reader swiping the pages. Sil’s stay on Mars only starts out boring. The plot moves along quite well, actually. I really liked this story, once I got into it, and I am tempted to buy the rest of the trilogy, although the book stands alone well-enough.

Body Suit is science fiction, obviously, but in the manner of great sci-fi, because it delves into some really controversial aspects of the role of artificial intelligence in society. As programs such as Chat-GPT are growing in popularity, the moral questions broached in this novel are timely. Without spoiling the suspense with specifics, the novel also touches on how eugenics might change society, too. But, more than that, there are some interesting word choices in this novel, which let the reader know that some thought went into this one! I highly recommend it.